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LendAFile guide

Troubleshooting temporary file sharing rooms.

Fix common LendAFile issues with room codes, uploads, downloads, expiry, and password access.

Direct answer

Troubleshooting File Sharing

Most room issues come from mistyped codes, expired rooms, hosting request limits, browser interruptions, or incorrect passwords. Uploads are sent directly without chunk splitting; if a connection breaks, select the file again and restart the transfer.

Service facts

Key limits and access model

Upload model

Room files use a direct browser upload; an interrupted upload starts again rather than resuming from a saved chunk.

Configured maximum

2 GB per file and 10 GB combined, subject to lower hosting, storage, and request limits.

Private support

Never send a room code, filename, private file, password, or payment detail in analytics or a public troubleshooting post.

Best for

Common use cases

Room not found

Retype the code exactly, remove accidental spaces, and ask the creator whether the temporary room is still active.

Upload failed

Check the combined size, remaining room time, connection stability, browser state, and available storage before retrying.

Download issue

Confirm the room is active, allow downloads for the site, check free disk space, and try the file again from the room contents.

Special answer mismatch

Enter the room password exactly as the creator supplied it; passwords are case-sensitive and cannot be recovered from their stored hash.

Details

Invalid or expired room code

Copy the code without surrounding punctuation and check similar characters carefully. A code can be valid only while its room remains active. If the creator closed the room or its retention window ended, create a new room rather than repeatedly guessing the old code.

Details

Slow or interrupted upload

Keep the tab visible and the device awake, move to a stable connection, and pause other upstream traffic. Check that the room will remain active for the full upload. Because direct uploads are not resumable, correct the likely cause before selecting the file again.

Details

Browser and mobile problems

Use a current browser with JavaScript, cookies, and site storage available. On mobile, do not lock the screen or switch apps during a large upload. Privacy extensions, managed-device policies, and corporate filters can block requests; use an approved browser or transfer method when organization policy requires it.

Details

File-size and storage errors

Compare the combined selection with the limit shown by the live upload form. A hosting proxy, PHP request setting, or free temporary disk space may impose a lower practical ceiling than the application configuration. Compress only when the resulting archive is genuinely smaller.

Details

Download does not start or complete

Check the browser download indicator and permission prompts, confirm enough disk space, and retry on a stable network before expiry. For several files delivered as an archive, wait for the complete download before extracting it and keep the sender’s original until the recipient verifies the result.

Details

When to contact support

Record the page used, approximate time, browser and operating system, file size category, and the exact non-sensitive error message. Do not include room codes, passwords, private filenames, uploaded content, email addresses, or payment data unless a secure support process specifically requires it.

How it works

Create, share, expire

Create a room

Pick a room code, room title, and reservation time.

Add content

Upload files, save notes, and keep everything in one temporary place.

Share access

Send the room code and remind recipients to download important files before expiry.

What should I check first?

Confirm the room code, make sure the room is active, and retry with a stable connection.

How do I restart an interrupted upload?

Keep the room open, select the same file again, and start a new direct upload. Partial direct uploads are not retained.

What is the application upload maximum?

The configured maximum is 2 GB per individual file and 10 GB across one multi-file selection, subject to hosting storage and server limits.

Who can I contact for help?

Use the contact page or email the LendAFile support address for support and safety reports.

Try it now

Ready to start sharing?

Create a temporary room without an account, add files or notes, and share one room code.