Use a short-lived LendAFile room when this content needs fast access and automatic expiry.
Temporary file transfer for support requests.
Collect screenshots, logs, videos, exports, and support notes in a short-lived LendAFile room.
Direct answer
File Transfer for Support Teams
Support requests often need temporary evidence rather than permanent storage. A LendAFile room gives customers and teams one shared place for files and notes until the issue is resolved.
Common use cases
Use a short-lived LendAFile room when this content needs fast access and automatic expiry.
Use a short-lived LendAFile room when this content needs fast access and automatic expiry.
Use a short-lived LendAFile room when this content needs fast access and automatic expiry.
Create, share, expire
Pick a room code, room title, and reservation time.
Upload files, save notes, and keep everything in one temporary place.
Send the room code and remind recipients to download important files before expiry.
Can support teams collect files with LendAFile?
Yes. Create a room, share the code, and ask the customer to upload relevant files while the room is active.
Should support files be stored permanently there?
No. Download anything needed for the support record before the room expires.